Invigour Privacy Policy
This Privacy Policy explains what information about you we may collect; how we may use and disclose that information; how you can instruct us if you would prefer to limit the use and disclosure of that information; and the procedures that we have in place to safeguard the privacy of your Personal Information. Our client confidentiality obligations are not addressed by this Privacy Policy but are described in our terms of engagement.
In this Privacy Policy, “Personal Information” means information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
The kinds of Personal Information Invigour collects and holds
The kinds of Personal Information Invigour may collect, and hold will depend on the nature of your dealings with us. This may include, but is not limited to:
(1) Your name;
(2) Your job title;
(3) Your contact details (for example, your address, email address, phone or fax number);
(4) Your occupation and place of employment; or
(5) Other information relevant to your dealings with us.
How Invigour collects Personal Information
Invigour may collect your Personal Information via a number of means including, but not limited to, phone, email, website or in person. We may collect information about you in a number of circumstances, including when you seek advice from us, when you attend a seminar or other event provided by us, when you apply for or accept employment with us or when you offer to provide or provide services to us.
We will primarily collect your information directly from you, however we may also collect information from a third party, such as a company you are employed by or engaged with, recruitment agencies, credit reporting agencies, an information or service provider or otherwise from a publicly available record.
How Invigour holds Personal Information
Invigour takes reasonable steps to protect your Personal Information, which may be held on our premises, offsite or electronically.Our offices are in a secure building with access restricted outside of business hours and/or when otherwise unattended.
Our IT systems and programs are secured by individual passwords and our anti-virus software is consistently maintained. Staff are trained, as a condition of their employment, to ensure that all Personal Information is treated confidentially and, where appropriate, maintained and/or destroyed in a manner which protects that information.
The purposes for which Invigour collects, holds, uses and discloses Personal Information
Invigour will only use your Personal Information for the purpose it was collected (unless you have expressly consented otherwise). Such purpose may include where it is relevant to the provision of legal services to any client, for recruitment, or to contact you in relation to accounts.
Invigour may disclose your Personal Information to various recipients as appropriate to the circumstances which may include, but is not limited to employees and assigns, third party consultants or contractors, and other entities directly or indirectly responsible for service delivery, and may be confidentially disclosed to third parties for the purposes of collecting your feedback on our services and to improve and promote our services. We will also disclose your Personal Information where required or compelled by law to do so.
How an individual may access their Personal Information and seek correction of it
You have the right in accordance with the Privacy Act 1988 (Cth) to reasonably access the Personal Information that Invigour holds about you and seek correction of the same.
If you wish to access or correct the Personal Information we hold about you, please contact us via the details below.
Complaints
If you believe Invigour or a contractor of Invigour has breached this Privacy Policy, the Australian Privacy Principles, or the Privacy Act 1988 (Cth), please contact us in writing via the details below. You should include all relevant details so that we may investigate your complaint and respond to you as soon as possible. We will investigate all complaints we receive and provide you with a response in a timely manner (usually within 20 business days of receipt). If you are not satisfied with our response, you may make the relevant complaint to the privacy regulator and we will provide details upon request.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Contact us
Please address any queries or complaints in relation to the above policy to the Privacy Officer (currently Matt Joy):
Email: admin@matt-joy.com.au
Mail: C/o EA, Level 7, 2 Bulletin Place, Sydney NSW 2000, Australia